1. Who We Are
Creative Integrated Consultancy (“CIC”, “we”, “us”) We are one of the leading business accelerators in the Middle East Region offering SMEs in a variety of fields the support that they need to foster their growth and sustainability.
CIC provides business‑acceleration services including company formation, visas and residency, audit & accounting, legal support, certified translation, real‑estate advisory, and funding/banking readiness, through service providers – fully and duly authorized each in their field and jurisdiction.
Contact: support@cicemarat.ae
Privacy enquiries: privacy@cicemarat.ae
Website: https://cicemarat.ae
2. Scope of this Notice
This Privacy Policy explains how we collect, use, share, and protect Personal Data when you visit our website, contact us, or use our services. It does not cover third‑party websites or services we do not control. Where local law requires different terms (e.g., UAE PDPL, EU/EEA GDPR, UK GDPR), we apply those requirements to the relevant individuals.
3. Data We collect
Information might provide in the framework of your interaction with CIC: name, contact details, nationality, passport/ID data, signatures, employment and corporate details, address, tenancy/EJARI, tax and banking details, transaction records, and files needed for licensing, immigration, audit, or legal work.
If you apply for roles: CV, work history, references, and similar recruitment data.
Automatically collected: device identifiers, IP address, browser type, pages viewed, time on page, and cookie/analytics data.
From third parties (where lawful): government authorities, free zones, banks, compliance/KYC providers, employers, partners (e.g., auditors, translators, real‑estate brokers), and publicly available sources.
Special categories: For visa/immigration processes, authorities may require medical screening and biometrics. We only process such data where strictly necessary and lawful, and we limit access to authorized personnel and processors.
4. Why We Use Your Data (Purposes)
To deliver our services: consulting, licensing, immigration processing, audit & accounting, legal and translation services, real‑estate coordination, and funding readiness.
To verify identity, conduct due diligence/KYC/AML checks, and meet legal/regulatory obligations.
To manage our relationship: proposals, onboarding, billing, support, and updates.
To operate and improve our website, security, and user experience (analytics, troubleshooting).
To send service messages and, with your consent or as permitted, marketing communications you can opt out of at any time.
5. Our Legal Bases (where applicable)
We process Personal Data on one or more of the following bases: (i) performance of a contract or steps at your request; (ii) compliance with legal obligations; (iii) legitimate interests (e.g., running our business, preventing fraud, securing our systems) balanced against your rights; and (iv) consent, which you may withdraw at any time without affecting prior processing.
6. Sharing Your Data
We share Personal Data only as needed to provide services or comply with law, including with:
Government entities, free‑zone and mainland authorities, notaries, and courts.
Vetted partners and processors: auditors, accountants, tax agents, legal counsel, certified translators, PROs, couriers, banks/financial institutions, real‑estate brokers, IT/hosting and communications providers.
Professional advisors and insurers.
Where required by law, regulation, or court order.
We do not sell your Personal Data.
7. International Transfers
Your data may be transferred to and processed in countries outside your own. We use appropriate safeguards where required (e.g., contractual clauses, due‑diligenced processors, and security measures) and limit access to those who need it for legitimate purposes.
8. Retention
We keep data only as long as necessary for the purposes above and to meet legal, regulatory, accounting, or reporting requirements. Typical retention periods vary by service (e.g., immigration and corporate records may be retained for statutory periods). When no longer needed, we securely delete or anonymize data.
9. Security
We apply administrative, technical, and physical safeguards to protect Personal Data, including access controls, encryption in transit (TLS), least‑privilege policies, and vendor due diligence. No method of transmission or storage is completely secure; we work continuously to strengthen our controls.
10. Your Rights
11. Marketing Preferences
You can opt out of marketing at any time using the unsubscribe link in emails or by contacting us. Service and transactional communications will still be sent where necessary.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.
11. Children’s Data
Our services are not directed to children under 18, and we do not knowingly collect their data. If you believe a child provided data, contact us to remove it.